FAQ

General

What kitchen styles do you produce?
We specialise in kitchens made in a timeless Shaker-style. 

How can I obtain The Kitchen Planner™ from Cupboards & Goods, and am I obliged to buy a kitchen from you at the same time?
The Kitchen Planner™ is available to anyone via our webshop. There is no obligation to buy a kitchen from us. The cost of the Kitchen Planner™ is fully refunded upon order of a kitchen from us.

Can I return my kitchen cupboards if I don’t like them?
Since every cupboard from us is made to order in a colour specified by you, you cannot return them.

Are your cupboards hand painted?
No. Our cupboards are all spray painted. If you prefer a hand-painted finish, adding a final coat by hand after the kitchen is installed is always an option. Our paints are available through Engelska Tapetmagasinet in Gothenburg.

Do you have a showroom?
Yes. We currently have a showroom in Gothenburg, Sweden, where a Cupboards & Goods kitchen soon will be installed. Please send us an email to info@cupboardsandgoods.com to book a visit at Erik Dahlbergsgatan 3, Gothenburg. If you live in Stockholm you can visit MELIMELI at Slussplan 5 in Gamla Stan. Please note that the staff of MELIMELI isn’t able to answer questions about our kitchens. Please book an online meeting with us after your visit if you have questions. 

Billing

Can I get a quote for a new kitchen?
No. We do not send out individual quotes. As you start shopping for your new kitchen in our webshop, your shopping cart will be updated in real-time and will always show the total value of your order.

When will I receive my invoice?
You will receive an initial invoice, covering 50% of the total value, once we have checked and confirmed your order. A final invoice, covering the final 50% of the total value, will be sent to you in the time leading up to the shipment of your kitchen.

When will I receive the invoice for my stone worktop?
You will be invoiced once the worktop’s in place. Please note that we only deliver stone worktops within Sweden.

Cupboards

What does ‘pre-assembled kitchen units’ actually mean?
It means that the kitchen units arrive at your door fully assembled, painted, and ready to be put into place.

Are the cupboards suitable for use in bathrooms?
Yes. Our cupboards blend themselves well to being installed in bathrooms. However, they should not be installed where they will be in frequent contact with water, such as next to a shower.

Is it possible to order cupboards with hinges in a different finish?
Yes, you can. Our cupboards come with brass hinges as standard, but if you would prefer chrome hinges, please indicate this at the final checkout stage.

 Why is it not possible to order cupboards with custom measurements?
Our cupboards come in a range of standard sizes that make our kitchens very close to bespoke at a reasonable price. For fully bespoke kitchens, our sister company Kitchen & Beyond can assist you.

I want a base cupboard for a small fridge, which do I choose?
Then you should choose the base cupboard for integrated dishwasher B61D.

What are the measurements on the cupboards inside shelves?
Our shelves are made of the same 22 mm thick alder and pine as in the base of our other cupboards.

What’s the height of the optional cornice?
The height of the cornice is 65 mm.

Is it possible to choose the height of the shelves inside the cupboards?
No, you install the shelf carrier in pre-drilled holes and then put the shelf in place. The shelves are delivered separately to avoid any damage in shipping.

If I want cupboards from “wall to wall”, how much space do I need for “air” so the cupboards will fit my space?
Always leave at least 40 mm if you’re building a kitchen from a wall to another. If the measurement is the exact measurement of the space, the cupboards won’t fit when you install them.

I need to order a single side, can I?
Yes, of course, we can get you extra sides if you need them due to your room’s measurements. We use the same material as in the rest of our cupboards. The price for single sides is 600 SEK.

 

Worktops

Why can’t I order a stone worktop directly on your website?
Making cuts in stone requires special equipment and is a delicate process. Each kitchen layout is unique and consequently, your worktop will be the same. We want to guarantee that your stone worktop fits perfectly. Therefore, if you would like to fit your new kitchen with stone worktops, we will use a photograph that you are requested to email to us upon ordering your kitchen, to ascertain the amount and type of cuts and follow up with an accurate quote.

How much overhang would be required for a stone worktop?
For an attractive look, allow 10mm to 20mm of overhang.

What’s the best height for an upstand?
We like an upstand to be 60 mm high.

What is included in the estimated stone worktop price per meter, advertised on the website?
The price includes cutting the front edge profile. As every kitchen is different, additional cuts and holes will be priced in your final quote.

Is it possible to measure and create a template for a stone worktop ahead of the kitchen base cupboards being installed?
No. The base cupboards must be installed and any appliances to be built into the worktop, along with taps and sinks, must be available in order to enable the stonemasons to create an accurate template.

What should I do if I need a stone worktop cut to accommodate an under-mounted sink?
For a sink to be under-mounted, you need to make sure that it is available at the Steny stonemasons before they begin cutting your worktop. If you can’t deliver it in person, please arrange to have it delivered to your local Steny dealer. The delivery must be clearly marked with your name and order number.

Why do the stonemasons need to send someone out to measure before making a template?
All cuts and holes necessary to accommodate appliances, sinks, taps, and plumbing must be included to a very precise standard on the template.

How long will it be before I receive my worktop?
A typical lead time is approximately ten working days after the templates have been made.

What are the wooden worktops oiled with?
We use Osmo hard wax oil. Use it once every 6 months the first couple of years and once a year after that.

 

Installing

Do you install the kitchens as well?
No, we do not. If you do not wish to install the kitchen yourself, we recommend contacting a professional builder or kitchen fitter.

How difficult is it to install a kitchen from Cupboards & Goods?
It all depends on how practically minded you are. Only basic tools such as a hammer, spanners and Phillips screwdrivers are needed, along with measuring tools, patience and precision.

Do I get material for installation from you?
No we don’t provide material for installation. Your or your craftsman have to get it yourself.

What screws to use to attach the cupboards to each other?
Use ordinary wooden screw 4 x 40 mm. To avoid a visible screw inside the cupboard please remove drawers and doors form the cupboard, then put the screw in one of the drawer rails hole or just in front of the doors mounting plates.

What is the ideal skirting board height if I would like to create a built-in look for my base cupboards?
A 120 mm skirting board is ideal, but anything between 100mm and 144mm will work aesthetically and will not obstruct the cupboard doors.

Can I fill the joins between the cupboards for a smooth finish?
Yes, you can, but it will require you to sand and paint the surface yourself after installation.

My Butler sink need to be adjusted in height, how do I install it?
Our Butler sinks are handmade in England, therefore the size can vary +/-3%. To install it above the worktop (if desired) you  need plastic spacers to put under the sink until its reached the desired height. Use glue (to get the right one please consult your hardware store) to fixate the sink.

I have questions regarding the installation, who do I contact?
Please contact our head carpenter Anders Sörli +4670-7949898 or  anders@cupboardsandgoods.com

Materials

What are the kitchen units from Cupboards & Goods made from?
Our kitchen bases are all made from a solid core of laminated pine and alder veneer in order to reduce climate-induced natural movement of the wood material. The rails and stiles that form the frame of the cabinet doors are made of solid alder. The centre panels are made of high-grade MDF in order to minimise any movement and to prevent warping. The drawers are made from solid oak, and the sides are dovetailed together for a strong joint that also displays our level of craftsmanship and attention to detail.

Are the kitchen units from Cupboards & Goods painted and sealed when they arrive at my home?
Yes. They arrive painted in the colour you specified in your order. 

What are the paint options for your kitchen units?
All of our kitchen units are treated with paint from Little Greene, a British paint company that have been making environmentally friendly and durable paints since 1773. 

Can I order my kitchen cupboards in a different colour than what you currently offer?
Currently, we can only produce kitchen cupboards in the colours that you find available on our website.

Where can I buy the paints that you use for your kitchen furniture?
All of our paints are made by Little Greene and are available through Engelska Tapetmagasinet in Gothenburg. They can also help you with wall paint in the same colours. 

Appliances and Hardware

Can I order worktops, taps, and hardware from external parties to go with the kitchens from Cupboards & Goods?
Yes, of course. You are free to choose and fit any such items to your Cupboards & Goods kitchen. 

What extractor fans can be integrated into your fan cupboards?
We recommend Emir from Fjäråskupan, 54 cm for our F6 cupboard and 72 cm for our F9 cupboard. Order it separately in the webshop. Other extractor fans work as well. Just be sure to check the measurements.

What refrigerators and freezers can be built into your cupboards?
Please notify us what refrigerator and freezer you are using and how the door is attached. Below every product on the website there’s a drawing with our cupboards measurements, please read it thoroughly. Contact us if you need help, we are happy to assist you in any way we can. 

Where do I get plastic accessories to put under the appliances?
They usually come with the appliance or are possible to buy at your nearest retailer.

What kind of dishwasher will fit the B61D cupboard for an integrated dishwasher?
B61Ds internal measurements are 600 mm which makes it easy to put your dishwasher inside the cupboard. The maximum height for the dishwasher to fit is 855 mm, the door on the dishwasher must be adjustable to at least 765 mm. The base of our cupboards is 100 mm. The dishwasher needs to have slide rails.  The dimensions of the cupboard door are H 756 mm and W 596 mm.

Shipping

What is a typical lead time when ordering a kitchen from Cupboards & Goods?
It normally takes eight weeks from final order approval to have your new kitchen ready for shipment.

How much does the shipment of my new kitchen cost?
Since every kitchen that we make is unique, the cost of shipping will vary from customer to customer. We are happy to assist you with a shipping quote from a forwarder that covers your destination.

Can I collect my new kitchen at the factory?
Yes, you certainly can. We will notify you some time in advance before your new kitchen is ready for shipment, and decide on a convenient date and time for you to come and collect the goods.

Do you ship abroad?
Please send all inquiries regarding international shipping to marcus@cupboardsandgoods.com. We don’t ship to the UK right now.

Taps and Sinks

What size would you recommend for an additional sink, next to the stove for instance?
For such an application we would recommend a sink with a minimum width of approximately 400mm.

Is it possible to undermount a Butler sink?
No, If you’re looking for a porcelain sink to undermount please choose the Classic inset sink.

I need a product specification for my tap, where do I find it?
Below every Roma tap in our shop, you’ll find all the information you need!